Meet the Owners of Full Spectrum Plumbing

The Story

Built by family. Rooted here.

Full Spectrum Plumbing Services is owned and operated by Thomas and Jackie Munn, a father-and-son team with deep local ties and a shared mission to deliver a higher standard of plumbing service to Rock Hill, Fort Mill, Charlotte, and the surrounding communities.

For Thomas and Jackie, this company is personal. It is not a branch office, a franchise location, or a name on the side of a truck. Full Spectrum Plumbing was built from the ground up by a family that lives here, works here, and cares about the reputation they leave behind after every call.

That local connection matters. When you hire a family-owned plumbing company with long-standing roots in the area, you are working with people who understand the homes, neighborhoods, water systems, and expectations of the communities they serve. More importantly, you are working with owners whose name is tied directly to the quality of the work.

Co-Owner
Thomas Munn
Thomas Munn oversees operations, marketing, and the customer experience at Full Spectrum Plumbing. His role is to ensure customers know what to expect every time they call, schedule, and welcome a Full Spectrum technician into their home.
His vision is simple and ambitious:

To make Full Spectrum Plumbing the Chick-fil-A of the plumbing world.

— Thomas Munn, Co-Owner

To Thomas, that means consistency. It means every technician is trained to the same high standard. It means every customer receives clear communication, professional service, and a dependable experience from start to finish.

The processes and procedures Thomas has built exist for one reason: to deliver that level of service on every single call.

Off the clock

Outside of work, Thomas spends most of his time with his wife and two young children. On the rare occasion he gets a few hours to himself, you can usually find him on the golf course. He will be the first to say that golf requires discipline, patience, and focus — the same qualities he brings to how Full Spectrum Plumbing is run.

Co-Owner
Jackie Munn
Jackie Munn oversees field operations and technical training for the Full Spectrum Plumbing team.

With 35 years of hands-on plumbing experience, Jackie has worked across every part of the trade. His knowledge, craftsmanship, and steady leadership are a major part of what makes Full Spectrum Plumbing's work stand out.

Jackie's philosophy is rooted in old-school craftsmanship:

The customer deserves quality work, done right, every time.

— Jackie Munn, Co-Owner

That belief shapes how he trains the team. Jackie passes down the standards he has spent decades building, making sure every technician who works under the Full Spectrum name understands what quality really means in the field.

His experience also gives the team confidence. When a plumbing problem is complicated, unusual, or difficult to diagnose, Jackie brings the kind of practical knowledge that only comes from decades of doing the work

Off the clock

When he is not on the job or helping train the next generation of Full Spectrum plumbers, Jackie is usually doing what he loves most: fishing.

Awards & certifications

At Full Spectrum Plumbing, our commitment to quality has earned us more than just loyal customers—it’s earned us recognition across the plumbing industry. We’re proud to hold certifications that reflect our professionalism, technical expertise, and compliance with the highest standards of safety and workmanship. These achievements aren’t just plaques on a wall—they represent the confidence our customers can place in every job we complete.

Why Local Ownership Matters

Choosing a local, family-owned plumbing company means choosing accountability.

Thomas and Jackie are not building Full Spectrum Plumbing for short-term transactions. They are building it as a long-term local company with a reputation that has to hold up in the same communities where their family lives and works.

That changes the way a company operates. It affects how calls are handled, how technicians are trained, how problems are solved, and how the customer is treated after the work is complete.

For Full Spectrum Plumbing, local ownership means:

    1

    Decisions are made by people who understand the area.

    2

    The company’s reputation is personal.

    3

    Customers are treated like neighbors, not numbers.

    4

    Technicians are trained to meet a clear, consistent standard.

    5

    The work is backed by people who plan to be here for the long run.

    Reach Out To Us

    Have a question or need fast plumbing help? The team at Full Spectrum Plumbing is just a call or click away. We’re here to provide expert advice, schedule timely service, and make sure your home gets the care it deserves. Reach out today and discover why Rock Hill residents rely on us for trusted, stress-free plumbing solutions.
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    Testimonials

    Hear From Our Satisfied Customers

    Logan Max
    5 days ago
    Full Spectrum Plumbing Services did an excellent job with my toilet repair. The technician arrived on time, quickly diagnosed the issue, and fixed it efficiently. Professional, friendly, and the price was fair. Highly recommend them.
    Robert
    6 days ago
    Brandon was excellent. He did a thorough job diagnosing my issues and made the necessary repairs quickly.
    Douglas Cathcart
    1 week ago
    Justin is very professional and took care of the problem my drain was having.
    Jazmyne Logan
    1 week ago
    Mr. Jackie, Travis, and Logan were extremely helpful getting a massive pipe leak at the meter box on our property fixed in a timely manner after a nightmare running around for quite a few days with other plumbers and the city. The service from start to finish was absolutely amazing. The level of transparency and honesty given was greatly appreciated with a job such as tedious as ours. I appreciated the thoroughness they provided in their explanations. We will certainly be using them for any other plumbing needs and I recommend anyone needing any type of plumbing services to reach out to these guys!
    Rodney Burnette
    1 week ago
    Brandon was absolutely amazing! He camd out to look at our toilet that was leaking, and discovered our pressure was too high. He recommended installing a new pressure regulator to help get the pressure back within a safe range. Would highly recommend asking for him for any of your plumbing needs!
    Mike Dunn
    2 weeks ago
    Travis and Logan did an excellent job. Very professional and courteous. They went out of their way to handle several challenges with the installation.
    Shelby M
    2 weeks ago
    Justin was very helpful and knowledgeable. Explained what he was doing and why during the full repair. Never felt pressured to buy something that I didn't feel wasn't needed. This is by far my go to company if I need plumbing services in the future. Must also mention Latisha from my call in for service, she was very sweet and made me feel that my small service job was as important to handle today as a big profitable request. I have Full Spectrum Plumbing added to my service list of vendors. Thanks everyone for your help today!!!
    Linda Fodge
    2 weeks ago
    Today I needed work done ASAP! From the A1 person booking the appointment to Brandon being at my door by 9:45 am the service was fast, efficient and very timely. I was fortunate to have googled them today. I must say they are a bit pricey for the work I needed done but you get what you pay for.
    Douglas Cathcart
    2 weeks ago
    Justin is very professional and took care of the problem my drain was having.
    Sarah Rhoades
    2 weeks ago
    Haskell was very helpful, professional and knowledgeable. Highly recommend using Spectrum
    Darryl Stratton
    2 weeks ago
    Justin did an excellent job and was timely, thorough and professional
    Barbara Richardson
    2 weeks ago
    Full Spectrum Plumbing did a awesome job! Our 21 year old instant hot water tank went out. The technician and staff were with us throughout our replacement water tank. I would recommend them to everyone! Thank you!
    Darryl Stratton
    2 weeks ago
    Justin did an excellent job and was timely, thorough and professional
    Hannah W
    2 weeks ago
    Justin and his team did a great job on our whole house repipe. They got things done quickly and cleaned up very well
    Megan Fox
    3 weeks ago
    Reliable. Dependable. Top notch!! They came same day with parts to replace! Kind, professional and so prompt! Service was restored and back in order less than 24 hours. Highly recommend!
    Terry Yandle
    3 weeks ago
    Haskell and Jackie are awesome. They found the leak that 2 other plumbing companies missed.
    Stacey Woodfin
    3 weeks ago
    Wonderful customer service! Amazing service and knowledge.
    Stella Magliolo
    3 weeks ago
    Answered request for service quickly and very respectful and friendly representative who completed work.
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      Schedule Service With Full Spectrum

      Whether you need a repair, replacement, inspection, water heater service, repiping, or help with a plumbing issue you cannot quite identify, Full Spectrum Plumbing is ready to help.

      Contact the team today to schedule service with a family-owned plumbing company serving Rock Hill, Fort Mill, Charlotte, and the surrounding area.