Proudly Serving Rock Hill and Surrounding Areas
Full Spectrum Plumbing Guarantees
Our Promises · Backed in Writing
Our Guarantees.
100% Satisfaction
Or You Don't PayWhen you schedule plumbing work, you should know what happens if something goes wrong. Full Spectrum Plumbing backs its service, repairs, installations, water heaters, repiping work, and Care Club member benefits with clear guarantees.
This page explains the guarantees available through Full Spectrum Plumbing so you can understand what is covered before you schedule service.
Service & Repair
Service & Repair Guarantees
Guarantee 01
100% Satisfaction Guarantee
You do not pay until you are fully satisfied with the quality of the work provided.
If a covered repair fails during the first year, Full Spectrum Plumbing will repair it again at no charge. This guarantee is designed to ensure the original repair performs as it should under normal use.
Guarantee 02
Home-Comfort Guarantee
Full Spectrum Plumbing technicians are expected to respect your home while they work. That means they will not smoke or swear in your home, they are drug tested, they use floor savers, and they clean up before they leave.
If this standard is not met, you do not pay until your satisfaction is achieved.
Equipment & Fixtures
Equipment & Fixture Guarantees
2 Yr
Repair or replaceTwo-Year Equipment & Fixture Coverage
If Full Spectrum Plumbing installs equipment or a fixture and it fails during normal use within the first two years, the covered item will be repaired or replaced at no charge.
This applies to qualifying equipment and fixtures installed by Full Spectrum Plumbing, subject to the terms of the guarantee and normal-use conditions.
Water Heaters
Water Heater Guarantees
Water heater work can be a major household investment. Full Spectrum Plumbing offers several guarantees to help protect customers when a qualifying water heater is installed.
Water Heater · 01
$100 Voucher
No-Aggravation GuaranteeIf Full Spectrum Plumbing has to return for a warranty issue, you will receive $100 in vouchers toward future services.
This guarantee recognizes that warranty issues cost you time, even when the repair itself is covered.
Water Heater · 02
No-Lemon Guarantee
If a covered water heater tank develops a leak during its guaranteed period, Full Spectrum Plumbing will remove it and replace it with a completely new unit at no charge.
A leaking tank is not treated as a minor inconvenience. Under this guarantee, the covered tank is replaced with a new unit rather than patched or temporarily repaired.
Water Heater · 03
+$25 Finder's Fee
Best-Value GuaranteeIf you find an identical water heater solution from another company for less, Full Spectrum Plumbing will pay the difference plus a $25 finder's fee.
To qualify, the competing solution must be identical. That includes the product, service, installation quality, warranties, and guarantees.
Water Heater · 04
100% Refund
100% Satisfaction (Water Heaters)If the installed water heater fails to perform as Full Spectrum Plumbing stated within the first year, 100% of the investment will be refunded.
Ask Full Spectrum Plumbing for the full terms of this guarantee before installation so you know how coverage applies to your specific water heater.
Whole-House Repiping
Whole-House Repiping Guarantee
Repiping · 01
On-Time Completion
Whole-house repiping projects are guaranteed to be completed on or before the promised date.Repiping · 02
10-Year Workmanship
Full Spectrum Plumbing provides a 10-year workmanship guarantee on qualifying whole-house repiping work. If covered pipes fail during that period, excluding acts of God, the failure will be repaired at no charge.Repiping · 03
Materials & Code
All materials are guaranteed to be as specified and up to code.Care Club Members
Extended Care Club Guarantees
Water heater work can be a major household investment. Full Spectrum Plumbing offers several guarantees to help protect customers when a qualifying water heater is installed.
Care Club
24 Mo 2× Standard
Care Club Repair GuaranteeCare Club members receive a 24-month guarantee on covered repairs. That is twice as long as the standard repair guarantee.
Guarantee 02
36 Mo + Lifetime Coverage
Lifetime Care Club CoverageLifetime Care Club members receive a 36-month guarantee on covered repairs.
Fixtures and equipment installed by Full Spectrum Plumbing are covered for as long as the customer remains an active Lifetime Care Club member, subject to the terms of the membership and guarantee.
Making A Claim Is Simple
How to Use a Full Spectrum Plumbing Guarantee
If you believe a covered repair, fixture, piece of equipment, water heater, or repiping project qualifies under one of these guarantees, here's what to do.
1
Contact Full Spectrum
Reach out to Full Spectrum Plumbing and explain the issue. Have your service date and address handy if you can.
2
We Review the Work
The team will review the original service, the applicable guarantee, and the current condition of the covered work.
3
Get the Benefit
If the issue qualifies, Full Spectrum Plumbing will provide the repair, replacement, refund, voucher, or other guarantee benefit under the applicable terms.
Important Guarantee Details
Read Before You Schedule
Guarantees may vary based on the type of service, installed product, membership status, manufacturer warranty, normal-use conditions, and the specific terms provided at the time of service.
Some exclusions may apply, including acts of God, misuse, damage caused by others, lack of required maintenance, or changes made after the original service. For the clearest answer, ask Full Spectrum Plumbing to confirm the guarantee terms that apply to your service before work begins.
Reach Out To Us
Have a question or need fast plumbing help? The team at Full Spectrum Plumbing is just a call or click away. We’re here to provide expert advice, schedule timely service, and make sure your home gets the care it deserves. Reach out today and discover why Rock Hill residents rely on us for trusted, stress-free plumbing solutions.
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Testimonials
Hear From Our Satisfied Customers
Jaime Guerry
4 days ago
Great company, showed up early and fixed the problem very fast!
Lyle Back
5 days ago
Travis was prompt and explained everything great! We recommend home!
jack terry
1 week ago
Travis and Brandon were a dynamic duo! They were very competent in diagnosing the problems with my 15+ year old Rennai and gave me the available options with the pros and cons and costs of each with no high pressure to chose 1 over the other. When I decided to replace the entire unit they located the unit and came back to the house on the same days! The could not have been more accommodating!
Dusty Curtis
2 weeks ago
TJ was awesome! I will only deal with Full Spectrum when it comes to anything plumbing.
Karen Bentley
2 weeks ago
Brandon changed 2 outside faucets for me because they were both leaking. He was very professional and prompt and did a great job! I would recommend Full Spectrum Plumbing to anyone who has a plumbing need.
Kyle Howell
2 weeks ago
He was very professional and worked late and into the night. Great service
Ray Card
2 weeks ago
Had a problem with the sump pump outside the house going to the sewer system. They were at my house in an hour. TJ was the tech and 1,2,3 had the reason it stopped. Fixed the stoppage, told me about doing the maintenance to the pump. Hour later it was fixed. Can’t say enough about this company.
Will
2 weeks ago
Brandon has been impeccable! Responsive, on time and due diligence! Couldn’t be happier! Will continue looking for his guidance anything plumbing
Anginese Phillips
2 weeks ago
Amazing service. Professional and got the job done in no time. Thank you!
Sherri McMurray
2 weeks ago
Too notch, professional work. TJ did a great job.
Todd Dhein
2 weeks ago
Water repair leak Haskell proformed.
Sherie Litteral
2 weeks ago
Both workers did a great job. They were very knowledgeable, polite, annd friendly. They completed the job in a timely manner. Would definitely recommend.
Brian Sambuco
3 weeks ago
Haskell and Justin did an excellent job, communicated and explained everything in detail and performed excellent work. Much appreciated!
Matt D
3 weeks ago
Travis was here and completed the maintenance on my water heater. He was on time, polite and very thorough. Thank you Travis !
Derrel Hopper
3 weeks ago
Very pleased with the service provided by Travis with Full Spectrum Plumbing
Sierra Weiss
4 weeks ago
The plumbers came out quickly to an urgent issue we had at our house and were professional and polite. Fixed the issues we had. Brandon and TJ helped us and would recommend them!
Lauren Carey
4 weeks ago
Travis & Brandon were awesome. Very knowledgeable, didn’t try to oversell & helped educate us new homeowners
Joe Bukowski
4 weeks ago
The technicians did a fantastic job replacing two ball cox. Full Spectrum helps with all my plumbing needs.
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Schedule Plumbing Service With Confidence
Full Spectrum Plumbing stands behind its work with guarantees that cover service repairs, installed equipment and fixtures, water heaters, repiping projects, and Care Club member benefits.
To schedule service or ask which guarantee applies to your plumbing need, contact Full Spectrum Plumbing today.