Proudly Serving Rock Hill and Surrounding Areas
Full Spectrum Plumbing Guarantees
Our Promises · Backed in Writing
Our Guarantees.
100% Satisfaction
Or You Don't PayWhen you schedule plumbing work, you should know what happens if something goes wrong. Full Spectrum Plumbing backs its service, repairs, installations, water heaters, repiping work, and Care Club member benefits with clear guarantees.
This page explains the guarantees available through Full Spectrum Plumbing so you can understand what is covered before you schedule service.
Service & Repair
Service & Repair Guarantees
Guarantee 01
100% Satisfaction Guarantee
You do not pay until you are fully satisfied with the quality of the work provided.
If a covered repair fails during the first year, Full Spectrum Plumbing will repair it again at no charge. This guarantee is designed to ensure the original repair performs as it should under normal use.
Guarantee 02
Home-Comfort Guarantee
Full Spectrum Plumbing technicians are expected to respect your home while they work. That means they will not smoke or swear in your home, they are drug tested, they use floor savers, and they clean up before they leave.
If this standard is not met, you do not pay until your satisfaction is achieved.
Equipment & Fixtures
Equipment & Fixture Guarantees
2 Yr
Repair or replaceTwo-Year Equipment & Fixture Coverage
If Full Spectrum Plumbing installs equipment or a fixture and it fails during normal use within the first two years, the covered item will be repaired or replaced at no charge.
This applies to qualifying equipment and fixtures installed by Full Spectrum Plumbing, subject to the terms of the guarantee and normal-use conditions.
Water Heaters
Water Heater Guarantees
Water heater work can be a major household investment. Full Spectrum Plumbing offers several guarantees to help protect customers when a qualifying water heater is installed.
Water Heater · 01
$100 Voucher
No-Aggravation GuaranteeIf Full Spectrum Plumbing has to return for a warranty issue, you will receive $100 in vouchers toward future services.
This guarantee recognizes that warranty issues cost you time, even when the repair itself is covered.
Water Heater · 02
No-Lemon Guarantee
If a covered water heater tank develops a leak during its guaranteed period, Full Spectrum Plumbing will remove it and replace it with a completely new unit at no charge.
A leaking tank is not treated as a minor inconvenience. Under this guarantee, the covered tank is replaced with a new unit rather than patched or temporarily repaired.
Water Heater · 03
+$25 Finder's Fee
Best-Value GuaranteeIf you find an identical water heater solution from another company for less, Full Spectrum Plumbing will pay the difference plus a $25 finder's fee.
To qualify, the competing solution must be identical. That includes the product, service, installation quality, warranties, and guarantees.
Water Heater · 04
100% Refund
100% Satisfaction (Water Heaters)If the installed water heater fails to perform as Full Spectrum Plumbing stated within the first year, 100% of the investment will be refunded.
Ask Full Spectrum Plumbing for the full terms of this guarantee before installation so you know how coverage applies to your specific water heater.
Whole-House Repiping
Whole-House Repiping Guarantee
Repiping · 01
On-Time Completion
Whole-house repiping projects are guaranteed to be completed on or before the promised date.Repiping · 02
10-Year Workmanship
Full Spectrum Plumbing provides a 10-year workmanship guarantee on qualifying whole-house repiping work. If covered pipes fail during that period, excluding acts of God, the failure will be repaired at no charge.Repiping · 03
Materials & Code
All materials are guaranteed to be as specified and up to code.Care Club Members
Extended Care Club Guarantees
Water heater work can be a major household investment. Full Spectrum Plumbing offers several guarantees to help protect customers when a qualifying water heater is installed.
Care Club
24 Mo 2× Standard
Care Club Repair GuaranteeCare Club members receive a 24-month guarantee on covered repairs. That is twice as long as the standard repair guarantee.
Guarantee 02
36 Mo + Lifetime Coverage
Lifetime Care Club CoverageLifetime Care Club members receive a 36-month guarantee on covered repairs.
Fixtures and equipment installed by Full Spectrum Plumbing are covered for as long as the customer remains an active Lifetime Care Club member, subject to the terms of the membership and guarantee.
Making A Claim Is Simple
How to Use a Full Spectrum Plumbing Guarantee
If you believe a covered repair, fixture, piece of equipment, water heater, or repiping project qualifies under one of these guarantees, here's what to do.
1
Contact Full Spectrum
Reach out to Full Spectrum Plumbing and explain the issue. Have your service date and address handy if you can.
2
We Review the Work
The team will review the original service, the applicable guarantee, and the current condition of the covered work.
3
Get the Benefit
If the issue qualifies, Full Spectrum Plumbing will provide the repair, replacement, refund, voucher, or other guarantee benefit under the applicable terms.
Important Guarantee Details
Read Before You Schedule
Guarantees may vary based on the type of service, installed product, membership status, manufacturer warranty, normal-use conditions, and the specific terms provided at the time of service.
Some exclusions may apply, including acts of God, misuse, damage caused by others, lack of required maintenance, or changes made after the original service. For the clearest answer, ask Full Spectrum Plumbing to confirm the guarantee terms that apply to your service before work begins.
Reach Out To Us
Have a question or need fast plumbing help? The team at Full Spectrum Plumbing is just a call or click away. We’re here to provide expert advice, schedule timely service, and make sure your home gets the care it deserves. Reach out today and discover why Rock Hill residents rely on us for trusted, stress-free plumbing solutions.
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Testimonials
Hear From Our Satisfied Customers
Jason Driggers
3 days ago
Travis Came in to inspect my plumbing problem. Found it needed a new sewer pipe. Replaced and got me up and going. Will recommend them in the future!!! A+++ work. Great job by Travis and Brandon.
Jean Ferrell
4 days ago
Thanks to Justin & Haskell of Full Spectrum Plumbing for great work getting my water up & running. Both worked fervently in the heat today pulling 300 feet of pipe out of the well by hand & placing it back after repairs were made. A new pump was installed along with , new wiring, new tank, new water filtration. They are keepers for sure. I highly recommend Full Spectrum for all your plumbing needs, nothing but top notch service . 👍👍
Richard M
4 days ago
We had a very large and difficult plumbing job and the guys from Full Spectrum completely took care of everything. For 4 straight days the team came in early and stayed late to get the job done. They communicated with me on every step of the process and made sure I was comfortable with what needed to be done. Everyone was professional and courteous throughout the job.
rayna Korbus
5 days ago
Great experience with whole house water filtration installation. Justin was informative, punctual, and helpful! Highly recommend.
Susan Cassels
5 days ago
Brandon did a great job for us!
Chris Wood
1 week ago
They were great to work with. They got here and got the job, our grease traps are working great
Terri Carpenter
1 week ago
Haskell Is an authentic salesman. He is the main reason we went with Full Spectrum. He and Brandon did an excellent and efficient job at my home. I will be calling for all other plumbing needs.
Andy Gullion
2 weeks ago
Travis did a great job relacing our toilet. He responded quickly and did a quality job for us.
D Benfield
2 weeks ago
Justin was very nice and helpful. He answered all my questions. All my concerns. I had a great experience thank y’all so much. I will be calling y’all back from my plumbing needs.
Edward Young
2 weeks ago
Great service! Haskell came the next day and took care of our garbage disposal quick. Awesome job!
Evan Roddey
2 weeks ago
Easy scheduling and quick turnaround time. Alisha was so friendly to speak with on the phone, and Justin did an awesome job at disconnecting, reconfiguring, and reconnecting my plumbing for new kitchen countertops and undermount sink.
jim troyan
2 weeks ago
Called for a clogged sewer line to septic tank. Alisha was personable & helpful. Travis & Logan were both professional & knowledgeable. Job turned into a major dig up & replace cracked pipe requiring a small backhoe. They took care of everything then came back next day to seed & straw the area. Prompt, courteous, & professional.
Brittany Hutchison
3 weeks ago
TJ gave amazing customer service! Thanks so much!
Patrick Pettengill
3 weeks ago
We had a sink hole appear in our front yard near to our sewer lift. Every other company had clueless ideas as to what would have caused this. These guys listened to the timeline, used their experience and knowledge, to correctly diagnose the cause and symptoms.
They also were super nice, knowledgeable and able to diagnose the cause and beat practice steps to correct the issue.
I highly recommend them!!
Paul G.
3 weeks ago
TJ did a great job and saved us $3,500 for a new pump.
Dawn Marin
3 weeks ago
Travis did an excellent job fixing my sink. He was polite, quick, and clean! As always, superb service from Full Spectrum Plumbing!
Ashley Manzo
3 weeks ago
Had my outdoor spigot replaced. They came out to assessed and got them replaced same day impressed by the quick service
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Schedule Plumbing Service With Confidence
Full Spectrum Plumbing stands behind its work with guarantees that cover service repairs, installed equipment and fixtures, water heaters, repiping projects, and Care Club member benefits.
To schedule service or ask which guarantee applies to your plumbing need, contact Full Spectrum Plumbing today.