Meet the Owners of Full Spectrum Plumbing

The Story

Built by family. Rooted here.

Full Spectrum Plumbing Services is owned and operated by Thomas and Jackie Munn, a father-and-son team with deep local ties and a shared mission to deliver a higher standard of plumbing service to Rock Hill, Fort Mill, Charlotte, and the surrounding communities.

For Thomas and Jackie, this company is personal. It is not a branch office, a franchise location, or a name on the side of a truck. Full Spectrum Plumbing was built from the ground up by a family that lives here, works here, and cares about the reputation they leave behind after every call.

That local connection matters. When you hire a family-owned plumbing company with long-standing roots in the area, you are working with people who understand the homes, neighborhoods, water systems, and expectations of the communities they serve. More importantly, you are working with owners whose name is tied directly to the quality of the work.

Co-Owner
Thomas Munn
Thomas Munn oversees operations, marketing, and the customer experience at Full Spectrum Plumbing. His role is to ensure customers know what to expect every time they call, schedule, and welcome a Full Spectrum technician into their home.
His vision is simple and ambitious:

To make Full Spectrum Plumbing the Chick-fil-A of the plumbing world.

— Thomas Munn, Co-Owner

To Thomas, that means consistency. It means every technician is trained to the same high standard. It means every customer receives clear communication, professional service, and a dependable experience from start to finish.

The processes and procedures Thomas has built exist for one reason: to deliver that level of service on every single call.

Off the clock

Outside of work, Thomas spends most of his time with his wife and two young children. On the rare occasion he gets a few hours to himself, you can usually find him on the golf course. He will be the first to say that golf requires discipline, patience, and focus — the same qualities he brings to how Full Spectrum Plumbing is run.

Co-Owner
Jackie Munn
Jackie Munn oversees field operations and technical training for the Full Spectrum Plumbing team.

With 35 years of hands-on plumbing experience, Jackie has worked across every part of the trade. His knowledge, craftsmanship, and steady leadership are a major part of what makes Full Spectrum Plumbing's work stand out.

Jackie's philosophy is rooted in old-school craftsmanship:

The customer deserves quality work, done right, every time.

— Jackie Munn, Co-Owner

That belief shapes how he trains the team. Jackie passes down the standards he has spent decades building, making sure every technician who works under the Full Spectrum name understands what quality really means in the field.

His experience also gives the team confidence. When a plumbing problem is complicated, unusual, or difficult to diagnose, Jackie brings the kind of practical knowledge that only comes from decades of doing the work

Off the clock

When he is not on the job or helping train the next generation of Full Spectrum plumbers, Jackie is usually doing what he loves most: fishing.

Awards & certifications

At Full Spectrum Plumbing, our commitment to quality has earned us more than just loyal customers—it’s earned us recognition across the plumbing industry. We’re proud to hold certifications that reflect our professionalism, technical expertise, and compliance with the highest standards of safety and workmanship. These achievements aren’t just plaques on a wall—they represent the confidence our customers can place in every job we complete.

Why Local Ownership Matters

Choosing a local, family-owned plumbing company means choosing accountability.

Thomas and Jackie are not building Full Spectrum Plumbing for short-term transactions. They are building it as a long-term local company with a reputation that has to hold up in the same communities where their family lives and works.

That changes the way a company operates. It affects how calls are handled, how technicians are trained, how problems are solved, and how the customer is treated after the work is complete.

For Full Spectrum Plumbing, local ownership means:

    1

    Decisions are made by people who understand the area.

    2

    The company’s reputation is personal.

    3

    Customers are treated like neighbors, not numbers.

    4

    Technicians are trained to meet a clear, consistent standard.

    5

    The work is backed by people who plan to be here for the long run.

    Reach Out To Us

    Have a question or need fast plumbing help? The team at Full Spectrum Plumbing is just a call or click away. We’re here to provide expert advice, schedule timely service, and make sure your home gets the care it deserves. Reach out today and discover why Rock Hill residents rely on us for trusted, stress-free plumbing solutions.
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    Testimonials

    Hear From Our Satisfied Customers

    danny lachimia
    3 days ago
    My Septic tank was backing up into my toilets, tub, and unfortunately the sinks. I had Carolina Flow Pros come out yesterday morning to pump the tank, and see if that was the issue; however when I went to test flush one of my toilets...nothing happened. Richard from Carolina Flow Pros, is who recommended Full Spectrum Plumbing, and I will be using them from here and out. They came out this morning and identified that the Cast Iron drain pipe going into the Septic did not have much longer before it completely collapsed. They showed me the evidence and made sure that I was completely in the know on everything that they saw. Later, they brought the Excavator out installed a brand new PVC drain line, and showed me exactly what I was dealing with on my Septic System so I can start budgeting. The entire crew was extremely respectful, diligent, and was not afraid to take this job, I highly recommend Full Spectrum!!
    BILL Cunningham
    3 days ago
    Quality work with excellent follow-up and communication. Would definately use them again.
    Carolina Guy
    6 days ago
    Technician was very professional and explained what needed to be done very well. We’re very happy with the service provided.
    PATH Ministries
    1 week ago
    We're in the process of doing building maintenance and discovered a plumbing need. Travis came out and quickly ensured we were taken care of and can continue to serve our clients. He provided continued instruction on maintenance and was understanding and flexible during his visit as we were serving clients that day. Great experience.
    Wyatt tunall
    2 weeks ago
    Very responsive and informative.
    Dave Baker
    2 weeks ago
    Had a compactor issue and came right out and replaced. Very professional and know what they are doing.
    Shamar Lockett
    2 weeks ago
    Beandon was exceptional with the repair and installation of my water heater that went out randomly! I would highly recommend full spectrum plumbing.
    Ellen Jackson
    2 weeks ago
    Haskell & Brandon were wonderful and professional
    Marriott Loret
    3 weeks ago
    Haskell was fabulous and so Kind!! Please use them for anything you need!!
    Mike White
    3 weeks ago
    They had Haskell out 30 minutes after I called in. He was professional and knowledgeable and was able to fix the issues. Best experience I’ve had with a plumbing company.
    JordanandKobe00
    3 weeks ago
    Very professional and timely on their appointments.
    Mike White
    3 weeks ago
    They had Haskell out 30 minutes after I called in. He was professional and knowledgeable and was able to fix the issues. Best experience I’ve had with a plumbing company.
    Jack Hart
    3 weeks ago
    Excellent service with timely and tidy removal/installation of my gas Cooktop.
    Shad Walton
    3 weeks ago
    Haskell was great. Fast and reliable plumbing company. Thanks!
    Helen Sanders
    3 weeks ago
    Brandon was awesome I pray that he continues to be the kind pérson professional person in his career. Good customer service.
    Douglas Cathcart
    4 weeks ago
    Travis and Brandon worked hard to get my plumbing situation fixed, despite the summer heat. I appreciate the stick-to-it-ness they gave.
    susan crook
    4 weeks ago
    TJ did an excellent job in servicing the water heater and connecting the washer and dryer.
    John McDowell
    4 weeks ago
    It has really been a pleasure to meet Hostel in his crew they did a wonderful job and I think Spectrum plumbing.
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      Schedule Service With Full Spectrum

      Whether you need a repair, replacement, inspection, water heater service, repiping, or help with a plumbing issue you cannot quite identify, Full Spectrum Plumbing is ready to help.

      Contact the team today to schedule service with a family-owned plumbing company serving Rock Hill, Fort Mill, Charlotte, and the surrounding area.