Meet the Owners of Full Spectrum Plumbing

The Story

Built by family. Rooted here.

Full Spectrum Plumbing Services is owned and operated by Thomas and Jackie Munn, a father-and-son team with deep local ties and a shared mission to deliver a higher standard of plumbing service to Rock Hill, Fort Mill, Charlotte, and the surrounding communities.

For Thomas and Jackie, this company is personal. It is not a branch office, a franchise location, or a name on the side of a truck. Full Spectrum Plumbing was built from the ground up by a family that lives here, works here, and cares about the reputation they leave behind after every call.

That local connection matters. When you hire a family-owned plumbing company with long-standing roots in the area, you are working with people who understand the homes, neighborhoods, water systems, and expectations of the communities they serve. More importantly, you are working with owners whose name is tied directly to the quality of the work.

Co-Owner
Thomas Munn
Thomas Munn oversees operations, marketing, and the customer experience at Full Spectrum Plumbing. His role is to ensure customers know what to expect every time they call, schedule, and welcome a Full Spectrum technician into their home.
His vision is simple and ambitious:

To make Full Spectrum Plumbing the Chick-fil-A of the plumbing world.

— Thomas Munn, Co-Owner

To Thomas, that means consistency. It means every technician is trained to the same high standard. It means every customer receives clear communication, professional service, and a dependable experience from start to finish.

The processes and procedures Thomas has built exist for one reason: to deliver that level of service on every single call.

Off the clock

Outside of work, Thomas spends most of his time with his wife and two young children. On the rare occasion he gets a few hours to himself, you can usually find him on the golf course. He will be the first to say that golf requires discipline, patience, and focus — the same qualities he brings to how Full Spectrum Plumbing is run.

Co-Owner
Jackie Munn
Jackie Munn oversees field operations and technical training for the Full Spectrum Plumbing team.

With 35 years of hands-on plumbing experience, Jackie has worked across every part of the trade. His knowledge, craftsmanship, and steady leadership are a major part of what makes Full Spectrum Plumbing's work stand out.

Jackie's philosophy is rooted in old-school craftsmanship:

The customer deserves quality work, done right, every time.

— Jackie Munn, Co-Owner

That belief shapes how he trains the team. Jackie passes down the standards he has spent decades building, making sure every technician who works under the Full Spectrum name understands what quality really means in the field.

His experience also gives the team confidence. When a plumbing problem is complicated, unusual, or difficult to diagnose, Jackie brings the kind of practical knowledge that only comes from decades of doing the work

Off the clock

When he is not on the job or helping train the next generation of Full Spectrum plumbers, Jackie is usually doing what he loves most: fishing.

Awards & certifications

At Full Spectrum Plumbing, our commitment to quality has earned us more than just loyal customers—it’s earned us recognition across the plumbing industry. We’re proud to hold certifications that reflect our professionalism, technical expertise, and compliance with the highest standards of safety and workmanship. These achievements aren’t just plaques on a wall—they represent the confidence our customers can place in every job we complete.

Why Local Ownership Matters

Choosing a local, family-owned plumbing company means choosing accountability.

Thomas and Jackie are not building Full Spectrum Plumbing for short-term transactions. They are building it as a long-term local company with a reputation that has to hold up in the same communities where their family lives and works.

That changes the way a company operates. It affects how calls are handled, how technicians are trained, how problems are solved, and how the customer is treated after the work is complete.

For Full Spectrum Plumbing, local ownership means:

    1

    Decisions are made by people who understand the area.

    2

    The company’s reputation is personal.

    3

    Customers are treated like neighbors, not numbers.

    4

    Technicians are trained to meet a clear, consistent standard.

    5

    The work is backed by people who plan to be here for the long run.

    Reach Out To Us

    Have a question or need fast plumbing help? The team at Full Spectrum Plumbing is just a call or click away. We’re here to provide expert advice, schedule timely service, and make sure your home gets the care it deserves. Reach out today and discover why Rock Hill residents rely on us for trusted, stress-free plumbing solutions.
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    Testimonials

    Hear From Our Satisfied Customers

    Stacey Woodfin
    2 days ago
    Wonderful customer service! Amazing service and knowledge.
    Stella Magliolo
    3 days ago
    Answered request for service quickly and very respectful and friendly representative who completed work.
    Michael Gossett
    4 days ago
    Would recommend 100%… TJ explained what needed to be done, how would be done and most importantly WHY needed to be done.
    Renee Wilson
    6 days ago
    Haskell did a fantastic job at our home. He was very knowledgeable and professional. He quickly identified the source of the leak and began the repair. When he began the repair work, he suspected another leak and identified it quickly. The repairs were quick, and he was thorough. He did an excellent job from start to finish. He explained his work as well as cleaned up in a timely manner.
    Shirley Setzer
    6 days ago
    Very quick to get someone to come repair a broken water line.
    Steven Cascini
    1 week ago
    The Technician were on time, honest, offered all solutions and recommended the best solution for the customer not the company. They were also very fairly priced and it was enjoyable to work with them. I would recommend them to everyone.
    Marshall Phillips
    2 weeks ago
    I called for a quote on a pressure regulator. They showed up a few hours later, gave a fair price, and installed the same afternoon. Brandon was professional and polite. Would recommend!
    Connie McGregor
    2 weeks ago
    The boys were life savers! Hard workers
    Kent Silverthorn
    2 weeks ago
    Excellent, courteous service. Very professional and mindful of our property. I have used Spectrum in the past and will not hesitate to call them in the future.
    Kayla Green
    2 weeks ago
    We’ve used Full Spectrum in the past, so they were our first choice when we experienced issues with our dishwasher and what we tried to troubleshoot didn’t work. Travis was our plumber. He was very professional and friendly. And even though our issue couldn’t be solved right then, he gave us next steps on what to do.
    Jean Weaver
    2 weeks ago
    Replaced faucet. Very helpful with information, pleasure to work with.
    Melissa Hoefer
    2 weeks ago
    Full Spectrum was able to respond quickly to my emergency. I feel safe and secure with the repair and improvement. Brandon was efficient and personable. I was given several options to choose from. Thank you!
    Bruce Ainslie
    2 weeks ago
    Brandon assessed our problem, gave multiple solution options and was honest and delightful to work with.
    Jonathan Erdmann
    3 weeks ago
    Brandon was fantastic, he came out diagnosed the issue and worked hard. 10/10
    Darryl Stratton
    3 weeks ago
    Justin did an excellent job and was timely, thorough and professional
    KAREN FAILE
    3 weeks ago
    Replaced kitchen faucet and stopped leaking shower.
    john burns
    3 weeks ago
    I have to say they have been nothing but great to us. Quick service and fair prices. Would highly recommend!
    Jenny Sliker
    3 weeks ago
    Brandon, our technician was informative, thorough and very kind
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      Schedule Service With Full Spectrum

      Whether you need a repair, replacement, inspection, water heater service, repiping, or help with a plumbing issue you cannot quite identify, Full Spectrum Plumbing is ready to help.

      Contact the team today to schedule service with a family-owned plumbing company serving Rock Hill, Fort Mill, Charlotte, and the surrounding area.