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Full Spectrum Plumbing Guarantees
Our Promises · Backed in Writing
Our Guarantees.
100% Satisfaction
Or You Don't PayWhen you schedule plumbing work, you should know what happens if something goes wrong. Full Spectrum Plumbing backs its service, repairs, installations, water heaters, repiping work, and Care Club member benefits with clear guarantees.
This page explains the guarantees available through Full Spectrum Plumbing so you can understand what is covered before you schedule service.
Service & Repair
Service & Repair Guarantees
Guarantee 01
100% Satisfaction Guarantee
You do not pay until you are fully satisfied with the quality of the work provided.
If a covered repair fails during the first year, Full Spectrum Plumbing will repair it again at no charge. This guarantee is designed to ensure the original repair performs as it should under normal use.
Guarantee 02
Home-Comfort Guarantee
Full Spectrum Plumbing technicians are expected to respect your home while they work. That means they will not smoke or swear in your home, they are drug tested, they use floor savers, and they clean up before they leave.
If this standard is not met, you do not pay until your satisfaction is achieved.
Equipment & Fixtures
Equipment & Fixture Guarantees
2 Yr
Repair or replaceTwo-Year Equipment & Fixture Coverage
If Full Spectrum Plumbing installs equipment or a fixture and it fails during normal use within the first two years, the covered item will be repaired or replaced at no charge.
This applies to qualifying equipment and fixtures installed by Full Spectrum Plumbing, subject to the terms of the guarantee and normal-use conditions.
Water Heaters
Water Heater Guarantees
Water heater work can be a major household investment. Full Spectrum Plumbing offers several guarantees to help protect customers when a qualifying water heater is installed.
Water Heater · 01
$100 Voucher
No-Aggravation GuaranteeIf Full Spectrum Plumbing has to return for a warranty issue, you will receive $100 in vouchers toward future services.
This guarantee recognizes that warranty issues cost you time, even when the repair itself is covered.
Water Heater · 02
No-Lemon Guarantee
If a covered water heater tank develops a leak during its guaranteed period, Full Spectrum Plumbing will remove it and replace it with a completely new unit at no charge.
A leaking tank is not treated as a minor inconvenience. Under this guarantee, the covered tank is replaced with a new unit rather than patched or temporarily repaired.
Water Heater · 03
+$25 Finder's Fee
Best-Value GuaranteeIf you find an identical water heater solution from another company for less, Full Spectrum Plumbing will pay the difference plus a $25 finder's fee.
To qualify, the competing solution must be identical. That includes the product, service, installation quality, warranties, and guarantees.
Water Heater · 04
100% Refund
100% Satisfaction (Water Heaters)If the installed water heater fails to perform as Full Spectrum Plumbing stated within the first year, 100% of the investment will be refunded.
Ask Full Spectrum Plumbing for the full terms of this guarantee before installation so you know how coverage applies to your specific water heater.
Whole-House Repiping
Whole-House Repiping Guarantee
Repiping · 01
On-Time Completion
Whole-house repiping projects are guaranteed to be completed on or before the promised date.Repiping · 02
10-Year Workmanship
Full Spectrum Plumbing provides a 10-year workmanship guarantee on qualifying whole-house repiping work. If covered pipes fail during that period, excluding acts of God, the failure will be repaired at no charge.Repiping · 03
Materials & Code
All materials are guaranteed to be as specified and up to code.Care Club Members
Extended Care Club Guarantees
Water heater work can be a major household investment. Full Spectrum Plumbing offers several guarantees to help protect customers when a qualifying water heater is installed.
Care Club
24 Mo 2× Standard
Care Club Repair GuaranteeCare Club members receive a 24-month guarantee on covered repairs. That is twice as long as the standard repair guarantee.
Guarantee 02
36 Mo + Lifetime Coverage
Lifetime Care Club CoverageLifetime Care Club members receive a 36-month guarantee on covered repairs.
Fixtures and equipment installed by Full Spectrum Plumbing are covered for as long as the customer remains an active Lifetime Care Club member, subject to the terms of the membership and guarantee.
Making A Claim Is Simple
How to Use a Full Spectrum Plumbing Guarantee
If you believe a covered repair, fixture, piece of equipment, water heater, or repiping project qualifies under one of these guarantees, here's what to do.
1
Contact Full Spectrum
Reach out to Full Spectrum Plumbing and explain the issue. Have your service date and address handy if you can.
2
We Review the Work
The team will review the original service, the applicable guarantee, and the current condition of the covered work.
3
Get the Benefit
If the issue qualifies, Full Spectrum Plumbing will provide the repair, replacement, refund, voucher, or other guarantee benefit under the applicable terms.
Important Guarantee Details
Read Before You Schedule
Guarantees may vary based on the type of service, installed product, membership status, manufacturer warranty, normal-use conditions, and the specific terms provided at the time of service.
Some exclusions may apply, including acts of God, misuse, damage caused by others, lack of required maintenance, or changes made after the original service. For the clearest answer, ask Full Spectrum Plumbing to confirm the guarantee terms that apply to your service before work begins.
Reach Out To Us
Have a question or need fast plumbing help? The team at Full Spectrum Plumbing is just a call or click away. We’re here to provide expert advice, schedule timely service, and make sure your home gets the care it deserves. Reach out today and discover why Rock Hill residents rely on us for trusted, stress-free plumbing solutions.
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Testimonials
Hear From Our Satisfied Customers
Logan Max
5 days ago
Full Spectrum Plumbing Services did an excellent job with my toilet repair. The technician arrived on time, quickly diagnosed the issue, and fixed it efficiently. Professional, friendly, and the price was fair. Highly recommend them.
Robert
6 days ago
Brandon was excellent. He did a thorough job diagnosing my issues and made the necessary repairs quickly.
Douglas Cathcart
1 week ago
Justin is very professional and took care of the problem my drain was having.
Jazmyne Logan
1 week ago
Mr. Jackie, Travis, and Logan were extremely helpful getting a massive pipe leak at the meter box on our property fixed in a timely manner after a nightmare running around for quite a few days with other plumbers and the city. The service from start to finish was absolutely amazing. The level of transparency and honesty given was greatly appreciated with a job such as tedious as ours. I appreciated the thoroughness they provided in their explanations. We will certainly be using them for any other plumbing needs and I recommend anyone needing any type of plumbing services to reach out to these guys!
Rodney Burnette
1 week ago
Brandon was absolutely amazing! He camd out to look at our toilet that was leaking, and discovered our pressure was too high. He recommended installing a new pressure regulator to help get the pressure back within a safe range. Would highly recommend asking for him for any of your plumbing needs!
Mike Dunn
1 week ago
Travis and Logan did an excellent job. Very professional and courteous. They went out of their way to handle several challenges with the installation.
Shelby M
1 week ago
Justin was very helpful and knowledgeable. Explained what he was doing and why during the full repair. Never felt pressured to buy something that I didn't feel wasn't needed. This is by far my go to company if I need plumbing services in the future. Must also mention Latisha from my call in for service, she was very sweet and made me feel that my small service job was as important to handle today as a big profitable request. I have Full Spectrum Plumbing added to my service list of vendors. Thanks everyone for your help today!!!
Linda Fodge
2 weeks ago
Today I needed work done ASAP! From the A1 person booking the appointment to Brandon being at my door by 9:45 am the service was fast, efficient and very timely. I was fortunate to have googled them today. I must say they are a bit pricey for the work I needed done but you get what you pay for.
Douglas Cathcart
2 weeks ago
Justin is very professional and took care of the problem my drain was having.
Sarah Rhoades
2 weeks ago
Haskell was very helpful, professional and knowledgeable. Highly recommend using Spectrum
Darryl Stratton
2 weeks ago
Justin did an excellent job and was timely, thorough and professional
Barbara Richardson
2 weeks ago
Full Spectrum Plumbing did a awesome job! Our 21 year old instant hot water tank went out. The technician and staff were with us throughout our replacement water tank. I would recommend them to everyone! Thank you!
Darryl Stratton
2 weeks ago
Justin did an excellent job and was timely, thorough and professional
Hannah W
2 weeks ago
Justin and his team did a great job on our whole house repipe. They got things done quickly and cleaned up very well
Megan Fox
3 weeks ago
Reliable. Dependable. Top notch!! They came same day with parts to replace! Kind, professional and so prompt! Service was restored and back in order less than 24 hours. Highly recommend!
Terry Yandle
3 weeks ago
Haskell and Jackie are awesome. They found the leak that 2 other plumbing companies missed.
Stacey Woodfin
3 weeks ago
Wonderful customer service! Amazing service and knowledge.
Stella Magliolo
3 weeks ago
Answered request for service quickly and very respectful and friendly representative who completed work.
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Schedule Plumbing Service With Confidence
Full Spectrum Plumbing stands behind its work with guarantees that cover service repairs, installed equipment and fixtures, water heaters, repiping projects, and Care Club member benefits.
To schedule service or ask which guarantee applies to your plumbing need, contact Full Spectrum Plumbing today.