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Full Spectrum Plumbing Guarantees
Full Guarantee, Full Service, Full Spectrum Plumbing.
Our Promises · Backed in Writing
Our Guarantees.
100% Satisfaction
Or You Don't PayWhen you schedule plumbing work, you should know what happens if something goes wrong. Full Spectrum Plumbing backs its service, repairs, installations, water heaters, repiping work, and Care Club member benefits with clear guarantees.
This page explains the guarantees available through Full Spectrum Plumbing so you can understand what is covered before you schedule service.
Service & Repair
Service & Repair Guarantees
Guarantee 01
100% Satisfaction Guarantee
You do not pay until you are fully satisfied with the quality of the work provided.
If a covered repair fails during the first year, Full Spectrum Plumbing will repair it again at no charge. This guarantee is designed to ensure the original repair performs as it should under normal use.
Guarantee 02
Home-Comfort Guarantee
Full Spectrum Plumbing technicians are expected to respect your home while they work. That means they will not smoke or swear in your home, they are drug tested, they use floor savers, and they clean up before they leave.
If this standard is not met, you do not pay until your satisfaction is achieved.
Equipment & Fixtures
Equipment & Fixture Guarantees
2 Yr
Repair or replaceTwo-Year Equipment & Fixture Coverage
If Full Spectrum Plumbing installs equipment or a fixture and it fails during normal use within the first two years, the covered item will be repaired or replaced at no charge.
This applies to qualifying equipment and fixtures installed by Full Spectrum Plumbing, subject to the terms of the guarantee and normal-use conditions.
Water Heaters
Water Heater Guarantees
Water heater work can be a major household investment. Full Spectrum Plumbing offers several guarantees to help protect customers when a qualifying water heater is installed.
Water Heater · 01
$100 Voucher
No-Aggravation GuaranteeIf Full Spectrum Plumbing has to return for a warranty issue, you will receive $100 in vouchers toward future services.
This guarantee recognizes that warranty issues cost you time, even when the repair itself is covered.
Water Heater · 02
No-Lemon Guarantee
If a covered water heater tank develops a leak during its guaranteed period, Full Spectrum Plumbing will remove it and replace it with a completely new unit at no charge.
A leaking tank is not treated as a minor inconvenience. Under this guarantee, the covered tank is replaced with a new unit rather than patched or temporarily repaired.
Water Heater · 03
+$25 Finder's Fee
Best-Value GuaranteeIf you find an identical water heater solution from another company for less, Full Spectrum Plumbing will pay the difference plus a $25 finder's fee.
To qualify, the competing solution must be identical. That includes the product, service, installation quality, warranties, and guarantees.
Water Heater · 04
100% Refund
100% Satisfaction (Water Heaters)If the installed water heater fails to perform as Full Spectrum Plumbing stated within the first year, 100% of the investment will be refunded.
Ask Full Spectrum Plumbing for the full terms of this guarantee before installation so you know how coverage applies to your specific water heater.
Whole-House Repiping
Whole-House Repiping Guarantee
Repiping · 01
On-Time Completion
Whole-house repiping projects are guaranteed to be completed on or before the promised date.Repiping · 02
10-Year Workmanship
Full Spectrum Plumbing provides a 10-year workmanship guarantee on qualifying whole-house repiping work. If covered pipes fail during that period, excluding acts of God, the failure will be repaired at no charge.Repiping · 03
Materials & Code
All materials are guaranteed to be as specified and up to code.Care Club Members
Extended Care Club Guarantees
Water heater work can be a major household investment. Full Spectrum Plumbing offers several guarantees to help protect customers when a qualifying water heater is installed.
Care Club
24 Mo 2× Standard
Care Club Repair GuaranteeCare Club members receive a 24-month guarantee on covered repairs. That is twice as long as the standard repair guarantee.
Guarantee 02
36 Mo + Lifetime Coverage
Lifetime Care Club CoverageLifetime Care Club members receive a 36-month guarantee on covered repairs.
Fixtures and equipment installed by Full Spectrum Plumbing are covered for as long as the customer remains an active Lifetime Care Club member, subject to the terms of the membership and guarantee.
Making A Claim Is Simple
How to Use a Full Spectrum Plumbing Guarantee
If you believe a covered repair, fixture, piece of equipment, water heater, or repiping project qualifies under one of these guarantees, here's what to do.
1
Contact Full Spectrum
Reach out to Full Spectrum Plumbing and explain the issue. Have your service date and address handy if you can.
2
We Review the Work
The team will review the original service, the applicable guarantee, and the current condition of the covered work.
3
Get the Benefit
If the issue qualifies, Full Spectrum Plumbing will provide the repair, replacement, refund, voucher, or other guarantee benefit under the applicable terms.
Important Guarantee Details
Read Before You Schedule
Guarantees may vary based on the type of service, installed product, membership status, manufacturer warranty, normal-use conditions, and the specific terms provided at the time of service.
Some exclusions may apply, including acts of God, misuse, damage caused by others, lack of required maintenance, or changes made after the original service. For the clearest answer, ask Full Spectrum Plumbing to confirm the guarantee terms that apply to your service before work begins.
Reach Out To Us
Have a question or need fast plumbing help? The team at Full Spectrum Plumbing is just a call or click away. We’re here to provide expert advice, schedule timely service, and make sure your home gets the care it deserves. Reach out today and discover why Rock Hill residents rely on us for trusted, stress-free plumbing solutions.
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Testimonials
Hear From Our Satisfied Customers
Roger Gomes
2 days ago
Excellent service, Excellent prices.
cindy naumann
3 days ago
TJ and Peter did an outstanding job installed a new shower valve
In our old house we had an old 3 handle and went to a single handle . It’s AMAZING the difference it makes
Thank y’all so much! These Gentlemen went above and beyond.
In our old house we had an old 3 handle and went to a single handle . It’s AMAZING the difference it makes
Thank y’all so much! These Gentlemen went above and beyond.
Patricia Lauckner
6 days ago
Logan came out to address a leakey shower faucet this morning and we were so pleased with his punctuality, friendliness and his knowledge and expertise . Thank you Logan for your wonderful service today , we truly appreciate your help and work ! And we will refer your company to our friends and family for their plumbing needs .
Gail Baker
6 days ago
Was an emergency and was well taken care of. Technician walked us through all options and kept us informed step by step. Highly recommend.
Kenneth Baldwin
1 week ago
My tech Jonathan was very professional and explained everything very well.
Barbara Fagan
1 week ago
Fantastic job TJ and Peter. Super courteous . Everything clean and professional. Really pleased
Kenneth Baldwin
1 week ago
My tech Jonathan was very professional and explained everything very well.
Karl Schaefer
2 weeks ago
TJ was awesome! Got our main water line fixed fast!
Michael Karhu
2 weeks ago
Quick, friendly, professional, affordable, and efficient service. Excellent customer service from Haskell and Alicia. They both come highly recommended!
Irma Teune
2 weeks ago
TJ was amazing!
I called Full Spectrum and they weee here right away.
I called Full Spectrum and they weee here right away.
Linda Allen
2 weeks ago
TJ fixed a shower faucet that someone else had put in wrong.
Zachary Reid
2 weeks ago
Very reasonable pricing and good service. Logan and TJ were super nice and did a great job
Kelsey Jackson
2 weeks ago
TJ and his team were great! So helpful when my hot water heater was leaking. Got it fixed same day and even moved a heavy item back into the room for me! Was very please!!!!!
Thomas Smith
3 weeks ago
Awesome customer support, highly recommended!
Pattie Frazier
3 weeks ago
Travis was great! Our experience with Spectrum is always positive. Timely, knowledgeable, and professional.
Dixie Byrum
3 weeks ago
Travis was professional, knowledgeable and efficient. I was most impressed with his honesty about my plumbing needs and options available. I will not hesitate to call Travis for future plumbing needs.
Julie Brown
3 weeks ago
Travis did excellent today. He explains things well and gets things done quickly.
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Schedule Plumbing Service With Confidence
Full Spectrum Plumbing stands behind its work with guarantees that cover service repairs, installed equipment and fixtures, water heaters, repiping projects, and Care Club member benefits.
To schedule service or ask which guarantee applies to your plumbing need, contact Full Spectrum Plumbing today.